Anna and Todd both have worked at hotels in downtown New York City, which is basically a job that involves a lot of googling and trying to figure out what people are saying. It's a funny book and they have some great stories about all kinds of people who walk through their doors. There are some real aholes floating around out there in the world, and it sounds like a lot of them go on vacation to New York City.
Besides having interesting stories there are also helpful tips about being a good hotel guest, not getting ripped off by people and getting the most out of your concierge (it starts with, don't be a jerk). There's also some really funny maps and graphs. I also learned something about housekeeping unions, which is not really something I ever thought I would say but it's true!
Favorite quote from the book: "Hotel lobby art is required by law to be either boring, terrifying, or uncomfortably sexual".
This is a fun, short, entertaining read written by folks that don't take themselves to seriously. If you have a friend in the hopsitatlity industry, this would be a good gift for them! 3 stars of 5!
|I received this book in exchange for an honest review from Blogging for Books|